About us

A dentist you actually want to visit

The patient-obsessed team is here to do one thing: make your next dentist appointment a truly 5-star experience.

Book now to find out just how good a dentist appointment can be.

A continued commitment to excellence

When Dr Arora took the helm of The Grand Arcade Dental Surgery in September 2017, he had one goal in mind: to translate his passion for dentistry into a world-class practice, right here in Bowral.

Independently accredited

The Grand Arcade Dental Surgery is QIP accredited, which means it’s been independently awarded accreditation for the team’s continued commitment to improving the quality across every aspect of their practice.

Exceeding national standards

The Grand Arcade Dental Surgery not only meets, but exceeds, the strict sterilisation and cross-contamination processes as recommended by the ADA and AHPRA, which sets the national standard for public and practitioner health and safety.


We believe that everyone in our community should be able to access quality dentistry at fair and transparent pricing.   That’s why all of our treatment prices are available on our website, and we offer payment plans to suit all patients.

This accreditation is driven by a best-practice system of external, independent review and assessment.

Dedicated to great dentistry

Everyone in our team completes a thorough induction process, and participates in ongoing training and education.

When you phone The Grand Arcade Dental Surgery, the staff member who answers knows exactly how to answer your questions — and is completely across your current treatment plan and dental history.

I love watching patients who come in anxious and leave with trust, and by their next appointment, it's a walk in the park for them.

My role at the practice varies between Reception, Assisting and Sterilisation. I love furthering my dental knowledge, in my spare time, I like to look into the newest trends and the science behind how our materials work.

I love helping people, whether it's easing their fear of the dentist or providing them with information regarding their treatment.

My role varies between Reception and Assisting. I'm big on structure and organisation, so you'll always find me working on some kind of spreadsheet or list or reorganising cupboards.

Everyone that works here is full of life and positive vibes, as a patient, I think you pick up on that, which makes it a dentist you want to visit.

As the Practice Manager, I deal mainly with the team. Their openness and communication make it a great place to work.

Dr Shekher Arora
Madalyn Eccleston
Dental Assistant & Smile Co-ordinator
Jessica Hunt
Dental Assistant
Geetika Pahuja
Practice Manager

Bringing a world‑class patient experience

High calibre, always

It’s simple. When it comes to your happiness, health, and safety we settle only for the best possible quality in all that we do.

Empowered choice

We’re here to help you feel confident with your treatment choice. We always offer you multiple options, and talk you through all the pros and cons.

Accessible pricing

We believe that everyone in our community should be able to access quality dentistry at a fair price. Our treatment prices are available on our website, and we offer payment plans to suit all patients.


We exist to make our patients happy. You’ll feel empowered and supported at every stage of your treatment. And you’ll always see the same dentist — no matter what.

Step inside The Grand Arcade

Iconic. Beautiful. Timeless

Our beautiful boutique surgery is located in the historic Grand Arcade in the heart of Bowral, NSW.

Passing value onto our patients

Because we believe that everyone in our community should have access to excellent dental care, we welcome and accept all major health funds.

HCF More for teeth

NIB First Choice Dentist

HICAPS available for on‑the‑spot rebates

Have a question you’d like to like to ask Dr Arora about?